KPI Name

Metric

Details

Productivity (30%)

Number of full-scope tasks completed during the evaluation period.Higher the better.  Only assigned tasks > 1 man-weeks will be considered.  

Dependability (30%)

Percentage of full-scope tasks that was delivered on-time.Higher the better. Only assigned tasks > 1 man-weeks will be considered. 

Quality (30%)

Average number of bugs/issues/escalations per projects

Lower the better,  Only assigned NPI projects will be considered.



Initiatives (10%)

Number of new proposed initiatives adopted by management or teams

Example : ideas to improve products, win/grow business, stickiness etc. 



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